Privacy Policy

Last updated: January 30, 2026

1. Introduction

Welcome to Arlo Keyboard ("Arlo", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS keyboard application.

We are committed to protecting your privacy. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

When you use Arlo's AI features, we process:

• Text Input: Text you explicitly submit for AI processing (e.g., when you tap the AI button)
• Screenshots: Screenshots you choose to share with the AI for context-aware responses

2.2 Full Access Permission

Arlo requires 'Full Access' in your iOS settings solely to enable an internet connection. This connection is used only to communicate with our AI engine (Google Gemini) to provide text suggestions and screenshot analysis. Without this, the AI features cannot function.

2.3 Information We Do NOT Collect

We want to be crystal clear about what we don't do:

• ❌ We do NOT log your keystrokes
• ❌ We do NOT read your messages passively
• ❌ We do NOT store your personal conversations
• ❌ We do NOT sell your data to third parties
• ❌ We do NOT track your typing patterns

2.3 Automatically Collected Information

We may collect limited technical information for app functionality:

• Device type and iOS version (for compatibility)
• App usage statistics (anonymized)
• Crash reports (to improve stability)

3. How We Use Your Information

We use the information we collect to:

• Provide AI-powered text suggestions when you explicitly request them
• Generate context-aware responses from your screenshots
• Improve our AI models and service quality
• Provide customer support
• Ensure the security of our services

4. Data Processing

Data processing is ephemeral. When you request a reply, the text or screenshot is sent to our secure proxy, processed by the AI, and the result is returned to you. We do not store your data on our servers after the request is completed.

5. Third-Party Services

We use the following third-party services:

• Google Gemini API: For AI text processing. Google's privacy policy applies to their handling of data.
• Firebase: For crash reporting and analytics (anonymized data only). You can opt-out of analytics collection by using the "Ask App Not to Track" prompt on your iOS device or by managing your preferences at Google's Privacy site.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• End-to-end encryption for data in transit
• Secure HTTPS connections for all API calls
• Regular security audits and updates
• Limited access to user data by our team

7. Your Rights

You have the right to:

• Access information about what data we hold about you
• Request deletion of your data
• Opt-out of analytics collection (via iOS System Settings or Google's Opt-out info)
• Withdraw consent for data processing

Regardless of your location, we provide the same high standard of privacy to all users. You can request a copy of your data or its deletion at any time by contacting us.

8. Children's Privacy

Arlo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: support@polarkeys.app